Orchard at Brookhaven
  • Atlanta, GA, USA
  • Full Time

POSITION: Maintenance Director


DEPARTMENT: Maintenance

STATUS: Exempt/Salary


The Maintenance Director is responsible for the total maintenance and repair of the building and grounds. General management, coordination and supervision includes plumbing, masonry, carpentry, painting, electrical, refrigeration, automobile maintenance, air conditioning, flooring and landscaping. The Maintenance Director ensures that policies and procedures related to facility maintenance, housekeeping, waste management, storage, emergency preparedness and fire safety are implemented and maintained consistently.



       Must be 21 years of age or older

       High school diploma or GED

       Two (2) years of experience in maintenance, preferably in long term care, hospital, home health, or other healthcare facility

       Holds a license in air conditioning, heating, or two of the technical trades with related courses in electrical and plumbing preferred

       Supervisory experience including hiring staff, coaching, performance management, daily operations supervision, discipline and counseling.

       Must successfully clear a background check, TB skin test or x-ray, and health screening

       Current CPR certification

       Must have a valid driver's license

       Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner




      Maintains cleanliness and tour-readiness of all common areas to include touch-up painting, carpet cleaning and light bulb maintenance and overall housekeeping

      Maintains cleanliness of all exterior areas, to include blowing parking areas and walkways free of debris, clearing random trash, organization of space, etc. (daily)

      Oversees trash pick-up (maintain clean/sanitary main trash disposal areas) (daily)

      Oversees landscape contractor (communication and coordination surrounding all plants and irrigation needs; walkthroughs with landscape maintenance crew (weekly)

      Walks property with Executive Director on weekly basis to discuss tour readiness

      Performs all apartment turnover to a high standard and within the (48-hr) timeframe established

      Actively participates in the Move-In Process for all new residents ensuring a successful and stress- free transition into the community

      Ensures an effective maintenance request system is in place with dated documentation

      Completes all routine repairs within 48 hours of request, providing personal feedback to requesting party regarding status/completion

      Maintains relationships and supervises work with contracted vendors fire system, plumber, electrician, elevator, HVAC and others where needed

      Acquires knowledge/understanding of all governmental regulations and ensures compliance

      Conducts fire (monthly) and disaster drills (bi-annual) and maintains drill records

      Participates in applicable annual inspections

      Keeps fire extinguishers updated (monthly)

      Ensures emergency alert systems are working properly, utilizing Inspection Log (weekly)

      Ensures emergency generator (if applicable) is tested regularly and in good working order (monthly)

      Ensures the proper inventory and storage of disaster plan supplies

      Maintains records and keeps MSDS book up to date on all products

      Trains all employees on safety program, fire drills, and evacuation procedures, including the disaster plan and plan of action for evacuation in an emergency (new hires and refresher in-services)

      Maintains availability through a pager or cell phone- Reports to the community in the event of any emergency

      Follows the posted schedule of preventative maintenance tasks with appropriate documentation (Preventative Maintenance and Safety Inspection Log monthly)

      Maintains all contracts for maintenance/inspections of elevators, boilers, emergency alert system, kitchen safety equipment, fire extinguishers, etc.

      Orders maintenance supplies and monitor supply inventory ensuring monthly budgetary compliance (monthly)

      Orders housekeeping supplies and monitor supply inventory (monthly)

      Orders laundry supplies and monitor supply inventory (monthly)

      Maintains the upkeep and cleanliness of the community van

      Supervises aquarium and/or water features maintenance (if applicable)

      Maintains all facility tools in good working order and keep all maintenance work and storage areas locked, neat and orderly

      Follows monthly budget in all areas of responsibility and ensures compliance, utilizing spend-down sheets

      Participates in weekly and monthly meetings, as per community calendar

      Oversees and supervises Housekeeping Department and staff

      Oversees and supervises Maintenance Coordinator/Assistant (if applicable)

      Oversees and supervises Laundry Department and staff (if applicable)



      Works with integrity; Upholds organizational values

      Ability to handle multiple priorities

      Possess written and verbal skills for effective communication

      Competent in organizational & time management skills

      Demonstrates good judgment, problem solving and decision-making skills

      Ability to work independently without direct supervision by following Orchard Senior Living's procedures and guidelines

      Proficiency in computer skills, Microsoft Office & the ability to learn new applications

      Makes individual contributions to the success of the business and be a key member of an experienced team



      Adheres to all Orchard policies and procedures

      Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules

      Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community - Outlined in detail in the employee handbook.

      Maintains positive communication and team collaboration

      Serves as an ambassador for Orchard at all times

      Demonstrates ongoing responsibility for self-education

      Maintains resident and personal safety regarding occupational health and safety

      Attends regularly scheduled department meetings

      Responsible for maintaining all continuing education and training requirements for position

      Attends and participates in onsite training and continuing education as required

       Participates in safety program, as requested.

       Cooperates to investigate employee injuries

       Promotes and support safety awareness and implement safety operations

       Encourages staff to make suggestions on safety practices

       Participates in regularly scheduled meetings with, Executive Director, department directors and associates

       Participates in orientation of new employees

       Participates in volunteer orientations, training and education as requested

      Maintains appropriate communication with the Executive Director

      Remains updated and communicates state regulation changes to all associates

      Ensures compliance with all state and federal regulations (i.e. OSHA)

      Participates in the risk management programs

      Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving

      Must always be accessible either by phone or email. Email to be checked regularly

      Assists as requested by the Executive Director in a dining room during resident meal times to ensure residents have a positive experience

      Must always be accessible either by phone or email - Voice messages and emails are responded to within 24 hours

      Participates in the Manager on Duty (MOD) call rotation

      Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents

      Follows Business Casual Dress Code policies as outlined in the employee handbook for community and department specific standards

      Only when necessary, uses cell phone solely for conducting Orchard business in common areas of the community; otherwise follows Orchard Phone Policy.

      Perform other related duties as assigned.



All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision.


Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control

These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices.


First Impressions

All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share.


Accountability and Integrity

We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused.


Meaningful Moments

When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible.


Information and Communication

We believe knowledge is power and communication is the lifeline to effective collaboration.


Learning and Leading

Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence.


Yes "we can" Attitude

With a can-do character we are committed to creative solution focused problem solving.


ADA Requirements (essential functions)

Physical Requirements


More than 50 lbs, routinely


More than 70 lbs, occasionally



150 lb. or greater resident weight



1 - 3 hours/day



4 - 5 hour/day



4 - 5 hours/day


Bend, stoop, squat, and/or twist

Repeatedly throughout day


Climbing stairs

Repeatedly throughout day



3 4 hours/day arms shoulder level


Use of telephone

1 - 3 hours/day


Working under pressure

3 4 hours/day


Working rapidly for long periods

2 - 3 hours/day


Use of keyboard/computer, printer, fax, copier

1 - 3 hours/day


Position requires close work; finger dexterity; adequate hearing and vision (with or without correction).

May occasionally work longer than 8 hours/day.


Cognitive or Mental Requirements

The following cognitive or mental requirements are necessary on a daily basis:

  • Critical thinking
  • Reading
  • Writing
  • Mathematics
  • Drawing conclusions from written or computer-generated materials
  • Analyzing data or report information
  • Creating methodologies for accomplishing a goal
  • Conducting research
  • Implementing recommendations by coordinating persons and/or other resources
  • Developing plans, procedures, goals, strategies, or processes
  • Clear verbal articulation of the English language

Working Environment

  • Indoors
  • Possible exposure to communicable diseases
  • Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves
  • Exposure to medical equipment with the risk of lacerations or punctures

This job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee.  This document is subject to change at any time.

Orchard at Brookhaven
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